Support

what we do

Level 5 Global Support Team

Decades of experience

Our engineers have decades of experience working with Applied Materials' Critical Dimension and Defect Review SEMs and Darkfield Inspection tools,

Expert Service, Support, Hardware, and Application

Expert FSE's available in North America, Europe, and Asia. Programs include on-call and on-site solutions.

Coverage around the clock, and around the world.

Full Coverage

Minimize Downtime
Optimize Value

On-site Service Contracts

On-site Application Support

100% Parts Supplied

100% Service

Bank Of Hours

Factory support when you need it most

Make us a part of your support team on a scheduled basis
Flexible pre-arranged long term support
Cost-effective plans for 200, 500, and 1000 hours of service support

Training

Customer Equipment training for basic tool operation, customer equipment tasks, and basic troubleshooting.
Applications Training for improving theoretical and operational knowledge

Other Services

Committed to quality

Application Support
Preventative Maintenence
Upgrades
Software Support
Spare Parts Exchange Programs